Privacy Policy
Last update: March 2024
1. Introduction
This privacy policy explains how we collect, use, share, and protect your personal data when you use our website and services.
2. What data do we collect?
We collect different types of data to provide and improve our services.
- Identification data (name, first name, email, etc.)
- Connection and site usage data
- Payment and billing data
- Data exchanged via our forms or support
- Cookies and trackers for analytics and security
3. How do we use your data?
Your data is used to:
- Provide and manage our services
- Manage your user account
- Communicate with you (support, information, newsletters)
- Improve our services and user experience
- Comply with our legal and regulatory obligations
- Ensure site security and prevent fraud
4. Legal bases for processing
We process your data on the basis of:
- Your consent (registration, newsletter, etc.)
- Performance of a contract (subscription, use of the platform)
- Our legal obligations
- Our legitimate interest in improving our services
5. Who do we share your data with?
Your data may be shared with:
- Our technical providers and partners (hosting, payment, etc.)
- Administrative or judicial authorities upon legal request
- No third parties for commercial purposes without your explicit consent
6. How do we protect your data?
We implement appropriate technical and organizational security measures.
- Secure hosting in France or the EU
- Encryption of sensitive data
- Strict access control and logging
7. Your rights under GDPR
In accordance with GDPR, you have the following rights:
- Right of access to your data
- Right to rectification
- Right to erasure (right to be forgotten)
- Right to restriction of processing
- Right to object
- Right to data portability
8. Data retention
We retain your data only as long as necessary for the purpose of processing.
- Some data may be kept longer for legal or security reasons.
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10. Cookies
We use cookies to enhance your experience, analyze traffic, and secure the site. You can manage your preferences in your browser settings.
11. Contact and complaints
For any questions or to exercise your rights, contact us:
- By email: privacy@ivakeel.ai
- By mail: YSS SAS, 179 chemin des Confertes, 74500 Neuvecelle, France
- Via the site's contact form
- Supervisory authority: CNIL (www.cnil.fr)